Terms of Service

1. Acceptance of Terms

By downloading, installing, or using the ClearSkin AI application ("App"), you agree to be bound by these Terms of Service ("Terms"). If you do not agree to these Terms, do not use the App. These Terms constitute a legally binding agreement between you and ClearSkin AI, operated by Teddy-Michael Sannan ("we," "our," or "us"), based in Ontario, Canada.

2. Eligibility

You must be at least 13 years of age to use the App. If you are between 13 and 18, you must have parental or legal guardian consent. By using the App, you represent and warrant that you meet these age requirements and have the legal capacity to enter into these Terms.

3. Description of Service

ClearSkin AI provides an AI-powered skin analysis application that offers:

• Skin condition assessment using AI image recognition (front, left, and right face views)
• Heatmap overlays for breakouts, oiliness, dryness, and redness
• Skin age estimation and comparison to your actual age
• Personalized AM/PM skincare routine recommendations
• Product suggestions based on skin analysis
• Progress tracking and historical scan comparison
• Contact support via in-app contact form

The App uses OpenAI's GPT-5-mini vision model for AI analysis. All analysis results are for informational and educational purposes only and do not constitute medical advice.

4. Medical Disclaimer and Product Liability

The App is intended for informational and educational purposes only. The analysis and recommendations provided by the App:

• Are not a substitute for professional medical advice, diagnosis, or treatment
• Should not be used to diagnose or treat any health condition
• May not be accurate or suitable for your specific situation
• Should not replace consultations with qualified healthcare professionals
• Do not guarantee the safety, efficacy, or suitability of any recommended products
• Cannot predict or prevent adverse reactions to skincare products
• Cannot diagnose, treat, cure, or prevent any medical conditions
• Cannot replace the expertise of qualified healthcare professionals
• May provide inaccurate or inappropriate recommendations

• Allergic reactions, contact dermatitis, or severe skin irritation
• Chemical burns, skin discoloration, or permanent scarring
• Exacerbation of existing skin conditions or medical problems
• Systemic reactions or life-threatening allergic responses
• Photosensitivity or increased sun sensitivity
• Hormonal disruptions or endocrine system effects

You acknowledge and agree that:

• You are solely responsible for researching and testing any recommended products
• You must perform patch tests before using any new skincare products
• You should consult with a dermatologist before trying new products, especially if you have sensitive skin or allergies
• We are not responsible for any adverse reactions, allergies, or skin damage from recommended products
• Product recommendations are based on general AI analysis and may not be suitable for your specific skin type or conditions
• You assume all risks associated with using any recommended products
• You will seek immediate medical attention for any severe reactions
• You will discontinue use of any product that causes adverse effects

Always seek the advice of your physician, dermatologist, or other qualified health provider with any questions you may have regarding a skin condition or medical treatment. Never disregard professional medical advice or delay seeking it because of information provided by the App.

If you have a medical emergency or serious skin condition, contact a healthcare provider immediately or call emergency services.

5. User Accounts

5.1 Account Creation

To use the App, you must create an account using a valid email address and password. During account setup, you will be asked to provide your date of birth and gender to enable personalized skin analysis and accurate skin age estimation.

5.2 Account Security

You are responsible for maintaining the confidentiality of your account credentials and for all activities that occur under your account. You agree to notify us immediately of any unauthorized use of your account.

5.3 Account Termination

You may delete your account at any time through the App's settings. Upon account deletion, all your personal information, scan photos, analysis results, and contact form submissions will be permanently deleted.

6. Subscriptions and Payments

6.1 Free and Premium Features

The App offers a one-time free trial scan for new users. After the free scan, a premium subscription is required to continue using the skin analysis features. Premium subscribers receive unlimited scans and access to all App features.

6.2 Subscription Pricing and Billing

Premium subscriptions are billed at $3.33 USD per month. Subscriptions are recurring and will automatically renew unless cancelled before the end of the current billing period.

6.3 Payment Processing

All payments are processed securely by Stripe, including support for Apple Pay and Google Pay. We do not store your full payment card details. By subscribing, you agree to Stripe's terms of service and privacy policy.

6.4 Cancellation and Refunds

You may cancel your subscription at any time through the App. Upon cancellation, you will retain access to premium features until the end of your current billing period. Refunds are handled in accordance with applicable consumer protection laws and Stripe's refund policies.

7. User Content and Data

7.1 Content You Provide

By using the App, you grant us a limited license to process your photos and data solely for the purpose of providing skin analysis services. We do not claim ownership of your photos or personal data.

7.2 Contact Form Usage

When you submit inquiries through the App's contact form, your message content and email address are processed to provide customer support. Messages are sent via our email service provider (Resend) and are stored for support purposes.

7.3 Prohibited Content

You agree not to upload or submit content that is offensive, illegal, harmful, or violates any applicable laws or regulations. We reserve the right to remove any content that violates these Terms.

8. Acceptable Use and User Responsibilities

8.1 Prohibited Uses

You agree not to:

• Use the App for any unlawful purpose or in violation of any applicable laws
• Attempt to reverse engineer, decompile, or disassemble any part of the App
• Interfere with or disrupt the App's infrastructure or security measures
• Use automated systems (bots, scrapers) to access the App
• Upload malicious code, viruses, or harmful content
• Impersonate any person or entity or misrepresent your identity
• Circumvent rate limits, security controls, or access restrictions

8.2 Product Safety Responsibilities

You agree that you are solely responsible for:

• Researching any products recommended by the App before use
• Performing patch tests and allergen checks before applying any product
• Consulting with healthcare professionals about product suitability
• Discontinuing use of any product that causes adverse reactions
• Seeking medical attention for any concerning skin reactions

8.3 Health and Safety Responsibilities

You agree that you are solely responsible for:

• Your own health and skincare decisions
• Consulting with healthcare professionals for medical advice
• Not relying solely on the App for health-related decisions
• Informing your healthcare provider about any products or routines suggested by the App

9. Intellectual Property

The App, including its design, code, features, algorithms, and content, is the intellectual property of ClearSkin AI and is protected by copyright, trademark, and other intellectual property laws. You may not copy, modify, distribute, sell, or create derivative works based on the App without our prior written consent.

10. Third-Party Services and Products

10.1 Third-Party Services

The App integrates with third-party services including:

• OpenAI: AI-powered skin analysis processing
• Stripe: Payment processing (including Apple Pay and Google Pay)
• Supabase: Data storage, authentication, and backend services
• Resend: Email services and contact form delivery

Your use of these services is subject to their respective terms and privacy policies. We are not responsible for the actions, content, or data practices of third-party services.

10.2 Third-Party Product Disclaimers

You acknowledge and agree that:

• We are not affiliated with, endorsed by, or sponsored by any product manufacturers
• We do not receive compensation from manufacturers for product recommendations
• We have no control over the quality, safety, or efficacy of recommended products
• We do not guarantee product availability, pricing, or authenticity
• Product formulations may change without our knowledge
• We are not responsible for product recalls, safety warnings, or regulatory actions
• You must verify product authenticity and safety independently
• We disclaim all liability related to third-party products

10.3 Product Safety and Regulatory Compliance

You acknowledge and agree that:

• Recommended products may not be approved or regulated in your jurisdiction
• Safety and regulatory standards vary by country and region
• We do not verify compliance with FDA, EMA, Health Canada, or any other regulatory body
• You are responsible for ensuring compliance with your local laws and regulations
• We disclaim all liability for regulatory violations related to recommended products

10.4 International Product Liability Disclaimers

You acknowledge and agree that:

• We disclaim liability under United States product liability laws, including strict liability
• We disclaim liability under European Union consumer protection directives
• We disclaim liability under United Kingdom consumer protection laws
• We disclaim liability under any other international consumer protection laws
• You waive any rights under foreign product liability statutes
• You agree that Canadian law provides adequate protection
• You will not seek remedies under foreign legal systems for product-related claims
• You consent to Canadian legal standards for all product-related claims

11. Disclaimers and Limitations of Liability

11.1 Disclaimer of Warranties

THE APP IS PROVIDED ON AN "AS IS" AND "AS AVAILABLE" BASIS WITHOUT ANY WARRANTIES OF ANY KIND, WHETHER EXPRESS OR IMPLIED, INCLUDING BUT NOT LIMITED TO WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, NON-INFRINGEMENT, UNINTERRUPTED OR ERROR-FREE OPERATION, ACCURACY OF RESULTS, PRODUCT SAFETY, EFFICACY, OR SUITABILITY, OR APPROPRIATENESS OF AI-GENERATED CONTENT.

11.2 AI-Generated Content Disclaimer

All analysis results, recommendations, and product suggestions are generated by artificial intelligence and may contain errors, inaccuracies, or inappropriate suggestions. You should not rely solely on AI-generated content for health or skincare decisions.

11.3 Product Liability Disclaimer

You acknowledge and agree that:

• We do not manufacture, distribute, or sell any recommended products
• We have no control over the quality, safety, or efficacy of any recommended products
• Recommendations are based on general AI analysis and may not be suitable for your specific skin type, allergies, or conditions
• You must consult with healthcare professionals before using any recommended products
• You are solely responsible for performing patch tests and evaluating product safety
• We disclaim all liability for any product-related injuries, reactions, or damages

11.4 Limitation of Liability

TO THE MAXIMUM EXTENT PERMITTED BY LAW, CLEARSKIN AI AND ITS OPERATORS, EMPLOYEES, AND SERVICE PROVIDERS SHALL NOT BE LIABLE FOR:

• Any indirect, incidental, special, consequential, or punitive damages
• Loss of profits, revenue, data, or business opportunities
• Personal injury or property damage resulting from your use of the App
• Any reliance on information provided by the App
• Adverse reactions, allergies, or skin damage from recommended products
• Medical expenses, treatment costs, or healthcare bills resulting from product use
• Emotional distress, pain and suffering, or loss of enjoyment of life
• Any third-party claims arising from your use of recommended products

12. Indemnification

You agree to indemnify, defend, and hold harmless ClearSkin AI, its operators, employees, and service providers from and against any and all claims, losses, liabilities, damages, costs, and expenses (including reasonable attorneys' fees) arising from or related to:

• Your use of the App
• Your violation of these Terms
• Your violation of any rights of another person or entity
• Content you submit to the App
• Your use of any products recommended by the App
• Any adverse reactions, injuries, or damages resulting from recommended products
• Any third-party claims arising from your use of recommended products
• Your failure to consult healthcare professionals before using recommended products
• Your failure to perform patch tests or properly evaluate product safety
• Any reliance on AI-generated recommendations without proper verification

13. User Acknowledgment and Consent

13.1 Product Recommendation Acknowledgment

By using the App, you acknowledge and consent that:

• All product recommendations are generated by AI and may not be suitable for you
• You assume all risks associated with using recommended products
• You will research products independently before use
• You will consult healthcare professionals when appropriate
• You release us from all liability related to product recommendations

13.2 Medical Advice Acknowledgment

By using the App, you acknowledge and consent that:

• The App does not provide medical advice
• Analysis results are for informational purposes only
• You will seek professional medical advice for health concerns
• You will not delay seeking medical treatment based on App information

13.3 AI Content Acknowledgment

By using the App, you acknowledge and consent that:

• All content is generated by AI and may contain errors
• AI analysis has inherent limitations and may be inaccurate
• You will not rely solely on AI-generated content for important decisions
• We are not liable for any errors in AI-generated content

14. Changes to the Service

We reserve the right to modify, suspend, or discontinue any part of the App at any time without prior notice. We shall not be liable to you or any third party for any modification, suspension, or discontinuation of the App.

15. Termination

We may terminate or suspend your access to the App immediately, without prior notice or liability, if:

• You breach these Terms
• You engage in fraudulent or illegal activity
• Required by law or regulation
• We discontinue the App or any part of it

Upon termination, your right to use the App ceases immediately. We may delete your account and all associated data.

16. Governing Law and Dispute Resolution

16.1 Exclusive Jurisdiction and Choice of Law

You agree that:

• The courts of Ontario, Canada shall have exclusive jurisdiction over all disputes
• You waive any objection to the venue or jurisdiction of Ontario courts
• Canadian law applies to all disputes regardless of your location
• You waive the right to bring claims in your home country or any other jurisdiction
• You acknowledge that Canadian law provides adequate consumer protection
• Foreign judgments against ClearSkin AI are not enforceable

16.2 International Legal Compliance

You expressly waive any rights under foreign consumer protection laws and consent to Canadian legal proceedings, even if you reside outside of Canada.

16.3 Mandatory International Arbitration

All disputes shall be resolved through binding arbitration:

• Arbitration shall be conducted in accordance with the Arbitration Act of Ontario, regardless of your location
• Arbitration shall take place in Toronto, Ontario, Canada
• A single arbitrator shall be appointed by the ADR Institute of Canada
• Proceedings shall be conducted in English
• Each party shall bear their own costs and attorneys' fees
• All proceedings shall be confidential
• The arbitrator's decision shall be final and binding
• You waive any right to arbitration in your home country
• You consent to Canadian arbitration even if residing outside Canada

16.4 International Forum Selection

You expressly waive any right to bring claims in the courts of the United States, the European Union, the United Kingdom, or any other foreign jurisdiction. The exclusive forum for all disputes is the Province of Ontario, Canada.

16.5 Class Action Waiver

YOU WAIVE YOUR RIGHT TO PARTICIPATE IN CLASS ACTIONS, COLLECTIVE ACTIONS, OR REPRESENTATIVE PROCEEDINGS. All claims must be brought individually. This waiver applies to all claims, including product liability and personal injury claims, and applies regardless of your location.

16.6 Limitation Period

Any claim or cause of action arising from or related to these Terms or your use of the App must be commenced within one (1) year after the claim arose, or it shall be permanently barred.

17. Apple App Store Terms

If you downloaded the App from the Apple App Store, you acknowledge that these Terms are between you and ClearSkin AI, not Apple. Apple has no obligation to furnish any maintenance or support services, warranty claims, product liability claims, or intellectual property infringement claims related to the App. Apple and its subsidiaries are third-party beneficiaries of these Terms.

18. Google Play Store Terms

If you downloaded the App from Google Play, you acknowledge that these Terms are between you and ClearSkin AI, not Google. You agree to comply with Google Play's Terms of Service. Google is not responsible for the App, its content, maintenance, support, or any claims related to the App.

19. General Provisions

19.1 Entire Agreement

These Terms, together with our Privacy Policy, constitute the entire agreement between you and ClearSkin AI regarding your use of the App.

19.2 Severability

If any provision of these Terms is found to be unenforceable or invalid, that provision shall be limited or eliminated to the minimum extent necessary, and the remaining provisions shall remain in full force and effect.

19.3 Waiver

Our failure to enforce any right or provision of these Terms shall not constitute a waiver of such right or provision.

19.4 Assignment

You may not assign or transfer these Terms or your rights under them without our prior written consent. We may assign our rights and obligations under these Terms without restriction.

19.5 Force Majeure

We shall not be liable for any failure or delay in performing our obligations due to circumstances beyond our reasonable control, including but not limited to:

• Acts of God, natural disasters, or severe weather events
• War, terrorism, or civil unrest
• Government actions, orders, or regulations
• Network failures, power outages, or internet disruptions
• Strikes, labor disputes, or workforce shortages
• Pandemics, epidemics, or public health emergencies
• Cyber attacks, security breaches, or system compromises
• Third-party service provider failures or outages
• AI service disruptions or model unavailability

In the event of a force majeure, we may suspend or terminate the App without liability or prior notice.

20. Updates to Terms

We may update these Terms at any time. We will notify you of changes by posting the updated Terms in the App and updating the "Last Updated" date. For significant changes, we may provide notice via email. Your continued use of the App after any modifications constitutes your acceptance of the updated Terms.

21. Contact Information

If you have any questions about these Terms, please contact us at:

We will respond to your inquiry within 30 days of receipt.