Questions, feedback, a bug, or something about your subscription — all of it comes to the same inbox and we read every message.
Account deletionYou can delete your account and all associated data from within the app at any time — you do not need to email us to do it.
It is a subscription app. New customers can start a three-day free trial on the yearly plan, which is then $39.99 USD per year. Monthly is $7.99 USD with no trial. A subscription is required for scans and full access, and you can cancel at any time.
No. ClearSkin AI provides informational skin analysis only. It is not a medical device and does not provide medical advice, diagnosis or treatment. Always consult a healthcare professional about a medical concern.
From the app's settings at any time. You keep access to premium features until the end of the current billing period.
Encryption in transit and at rest, row-level security, compound rate limiting, and OWASP Top 10:2025 compliant measures. Your photos are processed for analysis only and are never used to train models. The privacy policy has the full detail.
Yes, from the app's settings. Deleting your account permanently removes your personal data, scan photos, analysis results and contact history.
iOS and Android.